Daily care of your watch
By using and handling your watch with special care, you can preserve its beauty and function over time.
Daily wear
Your timepiece is precious, so we recommend avoiding some actions that may damage it or alter its performance.
Your watch's sealing is adapted to everyday use. It can tolerate exposure to light splashes, but we strongly advise against immersing it in water. Please ensure the crown is always closed, except when adjusting.
We recommend avoiding contact with extreme temperatures (below 0°C or above 60°C) and strong magnetic fields (such as those emitted by magnets or household appliances), as they may affect the movement's accuracy.
Generally, we advise avoiding contact with products such as perfumes and cosmetics, which may alter leather bracelets.
Below are a few tips on how to handle your timepiece properly in order to preserve its longevity:
- - For quartz watches, we recommend that you never leave a dead battery in your watch to prevent potential damage to the movement. We invite you to visit our boutiques for a battey service.
- - For watches with manual winding, it is preferable to wind them daily by turning the crown until you feel slight resistance.
- - For watches with automatic winding, ensure the strap is perfectly adjusted to your wrist to facilitate proper winding (if your timepiece stops working, you may wind it manually by turning the crown to restart the movement.)
- - We advise against adjusting the date between 10 p.m. and 2 a.m., as the movement's gears are engaged in the automatic date change during this period.
Poetic Complications Collection, Lady Arpels Pont des Amoureux watch.
White gold, diamonds, enamel,
self-winding mechanical movement, retrograde and on-demand animation.
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Perlée secret pendant watch, white gold, diamonds,
blue chalcedony, white mother-of-pearl, Swiss quartz movement
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Fleurs d’Hawaï secret watch, yellow gold, citrines,
white mother-of-pearl, diamonds, Swiss quartz movement.
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Pierre Arpels watch, 42 mm, white gold, diamonds,
lacquer, manual-winding mechanical movement.
Book an appointment
We invite you to drop off your creation in our boutique in order to receive custom advice from our sales advisors.
Book an appointementWould you like to speak to a Van Cleef & Arpels client advisor?
The Maison's jewelry and watchmaking experts would be happy to assist you by telephone should you have any questions about the maintenance and servicing of Van Cleef & Arpels creations.
Contact usRelated services
Watch straps
The Maison offers a variety of straps, from satin to various types of leather in a selection of colors to customize each timepiece.
Wristwatch adjustment
The Maison offers bracelet adjustments for your wristwatch to ensure a perfect and comfortable fit
Watch care and repair
Van Cleef & Arpels remains at your side throughout the life of your watch. The Maison is ready to assist you, whether in our boutiques or by phone, to understand your needs and relay them to our watchmaking craftsmen.
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Jewelry repair
Van Cleef & Arpels is dedicated to helping you care for your jewelry, offering a preservation service to safeguard its integrity. We recommend requesting this service as soon as any element of your piece appears weakened or damaged.
Jewerly daily wear care advice
The Maison is delighted to share care advice with you to ensure your piece continues to enchant you day after day. These simple steps will help you preserve the beauty of your jewelry for years to come.
Cleaning
We recommend cleaning your watch with a soft, dry cloth, paying particular attention to the bracelet or strap.
The bracelets and straps on Van Cleef & Arpels watches are made from fine materials, including leather, gold, and platinum. Leather is a material that naturally ages over time. To preserve it, we recommend avoiding all contact with water, humidity, and cosmetic products. Bracelets in gold and platinum may be cleaned safely using a soft brush soaked in warm water with pH-neutral soap, rinsed in clear water, and dried with a soft cloth. Be sure to protect the watch face from water during this process.
Book an appointment
We invite you to drop off your creation in our boutique in order to receive custom advice from our sales advisors.
Book an appointementWould you like to speak to a Van Cleef & Arpels client advisor?
The Maison's jewelry and watchmaking experts would be happy to assist you by telephone should you have any questions about the maintenance and servicing of Van Cleef & Arpels creations.
Contact usRelated services
Lifetime battery change
From conception to manufacturing, Van Cleef & Arpels is committed to equipping its watchmaking creations with optimal longevity. Only high-quality batteries are used to provide durable, reliable performance.
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Watch daily wear care advice
Your timepiece is precious, so we recommend avoiding some actions that may damage it or alter its performance.
Watch personalisation
The Maison offers a variety of straps, from satin to various types of leather in a selection of colors to customize each timepiece.
Jewelry repair
Van Cleef & Arpels is dedicated to helping you care for your jewelry, offering a preservation service to safeguard its integrity. We recommend requesting this service as soon as any element of your piece appears weakened or damaged.
Jewelry cleaning
To preserve the beauty and shine of your Van Cleef & Arpels jewelry over time, the Maison would like to share some care and maintenance advice.
Storage
When you are not wearing your watch, we advise you to store it in an appropriate case, away from other creations to prevent any scratches or shocks.
Book an appointment
We invite you to drop off your creation in our boutique in order to receive custom advice from our sales advisors.
Book an appointementWould you like to speak to a Van Cleef & Arpels client advisor?
The Maison's jewelry and watchmaking experts would be happy to assist you by telephone should you have any questions about the maintenance and servicing of Van Cleef & Arpels creations.
Contact usRelated services
Lifetime battery change
From conception to manufacturing, Van Cleef & Arpels is committed to equipping its watchmaking creations with optimal longevity. Only high-quality batteries are used to provide durable, reliable performance.
Watch daily wear care advice
Your timepiece is precious, so we recommend avoiding some actions that may damage it or alter its performance.
Watch straps
The Maison offers a variety of straps, from satin to various types of leather in a selection of colors to customize each timepiece.
Stone Care
The materials adorning your creation were carefully selected. This section offers tips on how to care for them.
Chain adjustment
To ensure a perfect fit, Van Cleef & Arpels offers a sizing service to precisely adjust the creations chain links. The length can be altered up or down within certain limits to maintain the piece's original design.
