Jewelry care and repair

Discover the Maison's services to preserve the beauty and radiance of your creation.

Cleaning and polishing

Over time, your creation may develop a slight patina or show minor scratches. To preserve its beauty, the Maison has developed the Shining service.

 

Depending on the materials or technical specificities, various methods are applied. The creation usually benefits from a very gentle cleaning bath. It is then dried with the utmost care. In some cases, a specific cream may be applied with a dedicated cloth. This helps diminish slight marks and restore the creations' brilliance.

 

In the event that it requires further care, polishing may also be considered. It is recommended to limit the number of polishes in order to preserve its integrity.

 

Polishing service: € 240 (incl. VAT)

Request this service online
Repair

Repair

Van Cleef & Arpels is dedicated to helping you care for your jewelry, offering a preservation service to safeguard its integrity. We recommend requesting this service as soon as any element of your piece appears weakened or damaged.

 

Our Maison's experts will use their expertise to repair or replace chain links and clasps, and to check the condition of the settings. Should further services be required, our jewelry experts will provide you with all the necessary information.

Repair service: fees apply

Request this service online
Stone replacement

Stone replacement

In the event of a broken, lost or whose color has evolved stone, the Maison offers a replacement service for precious and ornamental stones.

 

This service is subject to availability and the careful matching required to maintain the original design.

Ornamental stones: from € 240 (incl. VAT) per motif / Precious stones: upon estimate

Request this service online

Learn more about stones

The precious and ornamental stones selected by Van Cleef & Arpels reflect the Maison's taste and expertise that is more than centennial. Each one of them requires particular care according to its properties.

You will find specific care advice in order to preserve the beauty of your creation over time.

 

Book an appointment

We invite you to drop off your creation in our boutique in order to receive custom advice from our sales advisors.

Book an appointement

Would you like to speak to a Van Cleef & Arpels client advisor?

The Maison's jewelry and watchmaking would be happy to assist you by telephone should you have any questions about the maintenance and servicing of Van Cleef & Arpels creations.

Contact us