One or more services may be required to ensure optimal maintenance of your timepiece. Van Cleef & Arpels experts will do everything possible to ensure that your watch receives the proper care.
Ensure the perfect fit for your watch
Strap adjustment service for your watch
To ensure that your watch is the perfect fit for you in both size and material, we offer services to adjust or update your leather strap. We invite you to visit one of our Van Cleef & Arpels boutiques to discover our selection of leather and satin straps, which can be immediately implemented based upon availability.
Your jewelry bracelet may also be adjusted in order to ensure optimal comfort.
Alligator leather strap: from 2 220 HK$ (incl. VAT)
Other leather straps: from 1 730 HK$ (incl. VAT)
Fabric straps: from 1 430 HK$ (incl. VAT)
Jewelry bracelet adjustment: upon quotation
Replace your battery
Battery services for watches
We recommend that you change the battery of your quartz timepiece at least every 2 years. An old battery should not remain within the watch as it could damage the movement.
Van Cleef & Arpels battery replacement service requires 1 week, during which our watchmaking experts will also evaluate the performance of the movement and the water resistance of the watch.
Preserve your watch over the years
Complete service for your watch
Van Cleef & Arpels watchmaking experts are dedicated to providing long-term care for your timepiece over the years. Complete service, recommended every 5 years, ensures that your watch is functioning perfectly by checking each of its internal and external parts.
The most delicate step of this service involves the thorough disassembly of your timepiece. Components are cleaned, lubricated and replaced if necessary, before being gently and accurately put back into place. Finally, the watchmaker changes the seal and recloses the case.
Upon reassembly, the timepiece is brought back to life and a series of tests are performed to guarantee the perfect health of your watch.
This service is guaranteed for a period of one year.
Price of complete service: from 2 800 HK$ (incl. VAT)
Restore your watch
Restoration service for watches
The restoration service honors the passage of time, years and generations recorded by your timepiece. Our expert watchmakers dive into the history of your watch, examining every detail.
This meticulous service requires a great deal of expertise and can potentially require the manufacturing of custom components. Most importantly, the original functionalities and integrity of your watch are revived, while its individuality and the treasured memories that surround it are preserved.
Price of the service: upon quotation
Authenticate your Van Cleef & Arpels watch
Authentication service for watches
Your Van Cleef & Arpels creation is truly precious, holding valuable memories of special moments.
Thanks to the Maison's authentication service, we can help you to protect its value over time. Our Heritage experts will thoroughly examine your Van Cleef & Arpels creation, referring to our historical archives in order to certify its authenticity. At the end of this process, you will receive a Letter of Authenticity that we recommend keeping safe with your creation.
Our valuation service provides an appraisal of your Van Cleef & Arpels creations for insurance purposes based on their current market value.
Theses services require thorough research and may take several months to be completed. We invite you to bring your creation into a Van Cleef & Arpels Boutique where our teams will be pleased to help you.
Price of the authentication service: 14 000 HK$ (incl. VAT)
Price of the insurance valuation service: complimentary service for contemporary creations, 9 200 HK$ (incl. VAT) for other creations
Request a service for your watch
To ensure optimal maintenance of your timepiece, we welcome you to visit a Van Cleef & Arpels boutique where a member of our team can personally assist you in fulfilling a service request.
Our Maison experts will take the utmost care handling your request and are dedicated to providing your creation with the best service possible so that you can continue to enjoy it daily.
Require some help?
Please feel free to contact us with any questions you may have.